By Brett Dworski, Jessica Loder, Jeff Wells. Originally published in CStoreDive on October 16, 2025
Clinical Instructor April Love is quoted in this article.
Day 2 of this year’s NACS Show is in the books. While education sessions in crime reporting, foodservice flavor trends and inventory management dominated the early morning, it was a free-for-all once the massive expo floor opened for the first time.
Here’s what stood out to us on Wednesday.
It’s time to start sharing crime-related data
Convenience operators keep their data and secrets of success close to the vest. But multiple experts agreed that retailers need to start sharing their crime-related data with one another to keep their stores safer for employees and customers.
“We’re not talking about working together on gas prices or on pricing strategies,” said Wes Pate, vice president of loss prevention and risk management for Refuel Operating Company, during a panel discussion. “All that corporate secrecy should be kept secret. But we’re talking about crime, and it’s something that impacts all of us.”
Pate said he’s a “huge advocate” of sharing crime data, and believes that the industry is “super cold” when it comes to sharing this information with other c-store retailers.
“We’re all trying to solve the same problem,” he said. “I wish I had a better answer for this, but I think it can start here, today — I don’t think we share enough.”
Read the full article.
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